Mission & Values
We are on a mission to make used gaylord boxes the standard in bulk packaging. Everything we do is guided by six core values that keep us honest, innovative, and relentlessly focused on sustainability.
Get a Free Quote
Redefining Packaging for a Sustainable Future
“To eliminate packaging waste by making the reuse of gaylord boxes and bulk containers the industry standard — saving businesses money, conserving natural resources, and building a circular economy where nothing goes to waste.”
This is not just a statement on a wall. It is the lens through which we evaluate every business decision, every partnership, and every process we build. If an action does not move us closer to this mission, we do not take it.
Six Values That Guide Everything
These values are not aspirational slogans. They are non-negotiable principles that shape our culture, our processes, and the way we interact with every customer, partner, and community member.
Sustainability
Every decision we make begins with one question: what is the environmental impact? From our zero-waste facilities to our carbon-offset shipping program, sustainability is woven into every layer of our operations. We exist to prove that business success and environmental responsibility are not just compatible but inseparable.
Integrity
Our grading system is transparent and accurate because trust is the foundation of everything we do. When we grade a box as 'A-grade,' that means it has been inspected by trained eyes and meets strict quality standards. We never oversell, overstate, or cut corners because our reputation is built on doing exactly what we say we will do.
Innovation
We continuously push the boundaries of what is possible in the used packaging industry. Our AI-assisted grading technology, real-time inventory tracking, route optimization algorithms, and automated quoting platform are just a few examples of how we use technology to serve our customers better and reduce our environmental footprint.
Community
We are more than a box company. We are a network of businesses, employees, and communities working together toward a common goal. We invest in local job creation, partner with neighborhood recycling programs, support environmental education initiatives, and actively work to strengthen the communities where our facilities operate.
Quality
Used does not mean low quality. Our rigorous A-through-D grading system ensures that every box meets the standards our customers expect. We invest in thorough inspection processes, maintain clean and organized facilities, and refuse to ship any product that does not pass our quality checks. When you order from Eco Boxes, you know what you are getting.
Transparency
We believe our customers deserve full visibility into where their boxes come from, how they are graded, and what impact their purchase makes. Our environmental impact reports, clear pricing models, and open grading criteria all reflect our commitment to operating with total transparency at every stage.
Our Vision for the Future
A World Where Every Box Gets a Second Chance
We envision a future where buying used gaylord boxes is not the alternative but the norm. Where every manufacturer, distributor, and retailer in America automatically considers reused packaging first, not as a compromise but as the smarter, more responsible, and more cost-effective choice.
To get there, we are working on several fronts. We are expanding our network of collection and distribution facilities to make access easier. We are building technology that lets customers track the full lifecycle of their boxes from first use to recycling. And we are advocating for industry standards that recognize and incentivize the reuse of bulk packaging containers.
Our five-year roadmap includes tripling our processing capacity, achieving a 100% waste diversion rate across all facilities, and launching a comprehensive industry certification program that helps businesses verify and communicate their sustainable packaging practices to their own customers.
Read Our Sustainability CommitmentsBy 2027
- 100% waste diversion across all facilities — zero to landfill
- 10 distribution centers for true nationwide same-day service
- Full lifecycle tracking for every box in our system
By 2030
- Divert 1 million tons of corrugated cardboard from landfills cumulatively
- Launch industry-wide reuse certification program
- Carbon-negative operations through offset and reduction programs
Environmental Accountability by the Numbers
Values mean nothing without measurable action. Here is where we stand today on the commitments that matter most.
Of all materials that enter our facilities, 96% are either resold for reuse or recycled into new corrugated products. Our goal is 100%.
We are committed to sending zero waste to landfills by 2027. Every box, every scrap of cardboard, every pallet is accounted for.
Every shipment we make is carbon-offset through verified reforestation and renewable energy credit programs.
Using a reused gaylord box produces approximately 50% fewer carbon emissions compared to manufacturing and shipping a brand-new one.
Putting Our Mission Into Practice
Our mission and values are only meaningful if they translate into real-world action. That is why we hold ourselves accountable with measurable targets, publish annual sustainability reports, and invite our customers to track the environmental impact of every order they place.
Every quarter, our leadership team reviews progress against our environmental commitments. If we fall short in any area, we identify the cause and implement corrective measures immediately. We do not wait for annual reviews or external audits to do the right thing.
We also believe in leading by example. Our facilities run on renewable energy where available, our fleet uses route optimization to minimize fuel consumption, and our offices operate on paperless systems. The mission starts at home.
Annual Sustainability Report
Transparent tracking of all our environmental targets
Be Part of the Solution
Every used gaylord box purchased is a vote for a more sustainable packaging industry. Whether you are buying, selling, or recycling, you are helping us build the circular economy one box at a time.